At the Alliance, we offer Case and Disease Management (CMDM) programs to our members at no cost. You may benefit from these programs if you have a health condition or concern, or need help with getting health care or community services. These programs are voluntary, and you may opt out at any time.

Care Coordination

The Alliance Care Coordination Program has health navigators, nurses, and social workers to provide short-term help for members.

Who is Eligible

All Alliance members who require support or help with:

  • Coordination with multiple health care providers.
  • Finding providers in the Alliance network.
  • Self-care to manage health conditions.
  • Finding community resources.

How to Enroll

  • You can work with your doctor to see if you qualify for this program. Your doctor can refer you.
  • The Alliance may contact you to find out if you would like to enroll.
  • You may also self-refer by calling:

Community Based Adult Services (CBAS)

聯盟成員可以獲得基於社區的成人服務 (CBAS)。 CBAS 是一個提供護理、社會服務、治療活動、個人護理、家庭和護理人員培訓和支援以及膳食和運輸的計劃。

誰有資格

  • 聯盟成員18歲或以上
  • 聯盟成員,他們的記憶有問題,或有複雜的健康情況,需要説明照顧自己。

如何註冊

  • 你的醫生必須轉介你。 請與您的醫生合作,瞭解您是否有資格參加此計劃。
  • 在我們收到您的醫生的轉診后,聯盟護士將與您面談,瞭解您是否符合 CBAS 資格。

Complex Case Management (CCM)

聯盟複雜案例管理 (CCM) 計劃可以與您和您的醫生合作,改善您的健康。 此計劃專為處理複雜健康情況且經常前往急診室或醫院的成員而設計。

如果您符合此計劃的資格,我們的護士、社會工作者和領航員團隊可以説明您:

  • 安排醫生預約 – 為您的身心健康
  • 瞭解您的藥物
  • 瞭解社區服務和資源
  • 協調您在家中所需的服務和用品
  • 提供工具以更好地照顧自己
  • 協助您實現健康目標

誰有資格

有許多健康問題的聯盟成員

如何註冊

  • 你可以與您的醫生合作,找出你是否有資格參加此計劃。 你的醫生可以轉介你
  • 聯盟可能會與您聯繫,瞭解您是否想註冊。
  • 您也可以通過撥打:

Disease Management

聯盟疾病管理計劃為我們的哮喘和糖尿病會員提供支援。 該計劃提供支援和資源,以説明您執行您的醫生的建議和治療。

誰有資格

  • 被診斷患有哮喘的兒童 (5~ 11 歲)
  • 被診斷患有糖尿病的成年人(18歲以上)
  • 其他需要哮喘或糖尿病支持的會員

如何註冊

  • 你可以與您的醫生合作,找出你是否有資格參加此計劃。 你的醫生可以轉介你
  • 聯盟可能會與您聯繫,瞭解您是否想註冊。
  • 您也可以通過撥打:

Health Information Form/Member Evaluation Tool (HIF-MET)

The Health Information Form/Member Evaluation Tool (HIF-MET) is a survey that Alliance members fill out.

Why is it important?

This tool helps you share your health concerns with your doctor. It also helps us learn what other services you may need to stay healthy.

What should I do with it?

Please complete the form and return it to us in the pre-paid envelope. After we receive your form, we will mail you and your doctor a care plan with community and health resources. The Alliance Case Management Program may also contact you to find out if you need more support.

Health Risk Assessment (HRA)

The Health Risk Assessment (HRA) is a survey that seniors or persons with disabilities (SPDs) fill out each year.

Why is it important?

This tool helps our members share their health concerns with their doctor. It also helps us learn what other services they may need to stay healthy.

What should I do with it?

Please complete the form and return it to us in the pre-paid envelope. After we receive your form, we will mail you and your doctor a care plan with community and health resources. The Alliance Case Management Program may also contact you to find out if you need more support.

Your satisfaction is important to us! If you have a problem with the Alliance, or the CMDM program or staff, you have the right to make a complaint. To learn more, please view our Grievances & Appeals process.