As an Alliance member, you have access to behavioral health care services. Prior authorization (approval) is not required for routine outpatient behavioral health care services.

To find a behavioral health care provider in our network, please click here.

Did you know that your mental health is just as important as your physical health?

Your mental health is just as important as your physical health.

They are connected.

Problems like anxiety and depression can make you feel tired, give you headaches, and cause other physical issues.

These problems can also increase your chances of getting diseases like diabetes, heart disease, and stroke. They can make it harder to take care of yourself and the people you love.

You can live a healthier and happier life when you take care of your mental health.

When you take care of your mental health it helps you deal with stress, lowers your risk of getting sick, and gives you more energy.

The Alliance wants to give you lots of tools and resources to help you with your mental health.

We have thousands of providers in our network to help you feel your best.

For Alliance Medi-Cal members, click here.

For Alliance Group Care members, click here.

Crisis and Community Behavioral Health Resources

Need Immediate Help In An Emergency?

Call 911. If you or a loved one is in immediate danger calling 911 and talking with police may be necessary. It is important to notify the operator that it is a psychiatric emergency and ask for police officers trained in crisis intervention or trained to assist people experiencing a psychiatric emergency.

Suicide & Crisis Lifeline

Phone Number: Call 988 or Text 988
People who cannot hear or speak well (TTY): use a preferred relay service or dial 711 then 988.
https://988lifeline.org/

Línea de Prevención del Suicidio y Crisis

Phone Number: 1.888.628.9454

Veterans Crisis Line

Connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs. Many of them are Veterans themselves.

Phone Number: 988 and press 1
Online Chat: https://www.veteranscrisisline.net/get-help/chat
https://www.veteranscrisisline.net/ 

LGBT National Hotline

Phone Number: 1.888.843.4564
Monday – Friday: 4 pm to 12 pm, eastern standard time (ET)
Saturday: 12pm to 5pm, ET
www.lgbthotline.org/national-hotline.html

For more behavioral health crisis support services in Alameda County, please see below:

UCSF Benioff Children’s Hospital – Crisis Assessment for Children

747 52nd Street
Oakland, CA 94609
Sunday – Saturday: 24 hours a day, seven (7) days a week
Phone Number: 1.510.428.3000

John George Psychiatric Hospital
Offers crisis telephone and walk-in services. Also helps people who are under the influence of substances causing psychiatric symptoms.

2060 Fairmont Dr, San Leandro, CA 94578
Sunday – Saturday: 24 hours a day, seven (7) days a week
Phone Number: 1.510.346.7500

Not in a crisis but want someone to talk to?

California Peer Run Warmline
Mental Health San Francisco is open to all California residents.

Phone Number: 1.855.845.7415 and press 1
Sunday – Saturday: 24 hours a day, seven (7) days a week

Mental Health Association of Alameda County – Family Education & Resource Center Warmline
Provides support and referrals to family members and caregivers who have loved ones with mental health conditions.

Phone Number: 1.888.896.3372
Monday – Friday: 9 am to 6 pm

Family Paths Parenting Stress Line
Confidential counseling, information and referrals.

Phone Number: 1.800.829.3777
Sunday – Saturday: 24 hours a day, seven (7) days a week

To view the Alliance Non-Specialty Mental Health Services Education and Outreach Plan, please click here.

To learn more about your benefits and covered services, please select your health care program:
Medi-Cal | Alliance Group Care