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CASE AND DISEASE MANAGEMENT (CMDM)

At the Alliance, we offer Case and Disease Management (CMDM) programs to our members at no cost. You may benefit from these programs if you have a health condition or concern, or need help with getting health care or community services. These programs are voluntary, and you may opt out at any time.  

CARE COORDINATION  

The Alliance Care Coordination Program has health navigators, nurses, and social workers to provide short-term help for members.  

Who is Eligible  

All Alliance members who require support or help with:  

  • Coordination with multiple health care providers.  
  • Finding providers in the Alliance network.  
  • Self-care to manage health conditions.  
  • Finding community resources.  

How to Enroll  

  • You can work with your doctor to find out if you qualify for this program. Your doctor can refer you.  
  • The Alliance may contact you to find out if you would like to enroll.  
  • You may also self-refer by calling:  

Alameda Alliance Wellness Member Services Department
Seven (7) days a week, 8 am – 8 pm, including holidays
Toll-Free: 1.888.88A.DSNP (1.888.882.3767)
People with hearing and speaking impairments (CRS/TTY): 711/1.800.735.2929 

 

CALIFORNIA INTEGRATED CARE MANAGEMENT 

The Alliance’s California Integrated Care Management (CICM) program provides integrated care coordination for Alameda Alliance Wellness members who may be: 

  • Experiencing Homelessness 
  • At Risk for Avoidable Hospital or Emergency Department Utilization 
  • Have Serious Mental Health and/or Substance Use Disorder (SUD) Needs 
  • Transitioning from Incarceration 
  • Living in the Community and At Risk for Long-Term Care (LTC) Institutionalization 
  • Nursing Facility Residents Transitioning to the Community 
  • Pregnant or Postpartum and Subject to Racial and Ethnic Disparities as defined by California public health data on maternal morbidity and mortality (Birth Equity) 
  • Have Documented Dementia Needs  

For more information about the Alliance’s care management services, click here.