Having a doctor (also called a primary care provider or PCP) that you can trust and talk to is very important to your health. You can find a list of PCPs who are in our network our online Alliance Provider Directory.
You can choose any PCP who is accepting new patients. To submit your choice, please log into your Alliance Member Portal or call:
- Alliance Member Services Department
- Monday – Friday, 8 am – 5 pm
- Phone Number: 1.510.747.4567
- Toll-Free: 1.877.932.2738
- People with hearing and speaking impairments (CRS/TTY): 711/1.800.735.2929
Your new choice will become your PCP on the first day of the next month after you make the change.
You can choose a new PCP at any time for any reason. The PCP you pick must be taking new patients. If you need help choosing a PCP, please let us know.
You may also choose a county clinic or a community health clinic that is part of the Alliance network as your PCP. All Federally Qualified Health Centers (FQHCs) in Alameda County are part of our network.
If you change PCPs, you will get a new Alliance member ID card in the mail. It will have the name of your new PCP.
Do you need to create an Alliance Member Portal account? We can help!