The Alliance is committed to ensuring that our eligible members receive medically necessary services without interruption.
We have a continuity of care process for providers not contracted with the Alliance (also known as out-of-network). New Alliance members may continue to see their non-contracted physicians and utilize specific medical services, for up to 12 months for their medical services after enrollment, as long as the following Continuity of Care guidelines are met. If your providers do not join the Alliance network by the end of 12 months, you will need to switch to providers in the Alliance network.
If your provider stops working with the Alliance, you may be able to keep getting services from that provider. This is another form of continuity of care.