Alliance Group Care and Alliance Wellness Members:

As an Alliance Group Care or Wellness member, you have access to a choice of pharmacies throughout Alameda County.

If you are filling or refilling a prescription, you must get your medication from a pharmacy in the Alliance network.

To find a pharmacy in the Alliance network, you can also search the online Pharmacy Locator, please select your health care program:

Alliance Group Care | Alameda Alliance Wellness

You can also view and search the online Alliance Provider Directory.

To request a printed copy of the Alliance Provider Directory, please complete our online Contact Us Form or call:

Alliance Member Services Department
Monday – Friday, 8 am – 5 pm
Phone Number: 1.510.747.4567
Toll-Free: 1.877.932.2738
People with hearing and speaking impairments (CRS/TTY): 711/1.800.735.2929

Alameda Alliance Wellness Member Services Department
Seven (7) days a week, 8 am – 8 pm, including holidays
Toll-Free: 1.888.88A.DSNP (1.888.882.3767)
People with hearing and speaking impairments (CRS/TTY): 711/1.800.735.2929

Alliance Medi-Cal Members:

Pharmacy services for Medi-Cal and California Children’s Services (CCS) members are managed by the California Department of Health Care Services (DHCS) through a program called Medi-Cal Rx. If you have questions about Medi-Cal Rx prescription drug benefits, visit DHCS Medi-Cal Rx or call:

Medi-Cal Rx
Monday – Friday, 8 am to 5 pm
Toll-Free: 1.800.977.2273
If you cannot hear or speak well (TTY): 1.800.977.2273 and press 7 or 711

To find a pharmacy in the Medi-Cal Rx network visit Medi-Cal Rx Pharmacy Locator or call:

Medi-Cal Rx
Monday – Friday, 8 am to 5 pm
Toll-Free: 1.800.977.2273
If you cannot hear or speak well (TTY): 1.800.977.2273 and press 7 or 711