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Stay Informed. Coronavirus Disease (COVID-19). If you would like to speak to our Advice Nurse Line, please call 1.888.433.1876.
The Alliance understands your health concerns about Coronavirus Disease (COVID-19). We want to make sure you have all the information and resources you need to stay healthy. We are waiving all cost-sharing for medically necessary screening and testing for COVID-19.
News & Updates
Effective April 1, 2023, Alameda Alliance for Health will manage Mental Health (MH) and Applied Behavior Analysis (ABA) services.
The Alliance will manage access to Mental Health and Behavioral Health Therapy (BHT) services. The Alliance will no longer be using Beacon Heath Options. For more information regarding this change, please click here.
Alameda Alliance for Health (Alliance) seeks a dynamic, experienced executive to serve as its next Chief Executive Officer (CEO).
To learn more, please visit our Careers page.
To see the CEO Leadership profile, please click here.
A Tribute in Honor of Our Beloved Board Member and Friend, the Honorable Supervisor Wilma Chan
The Alameda Alliance for Health (Alliance) Board and staff are deeply saddened by the sudden passing of our dear friend and colleague, Alliance Board Member and Alameda County Supervisor Wilma Chan. Supervisor Chan was a strong advocate for low-income children and families for over 40 years and her passing is an immense loss for our entire community. Please click here to read more.
In Solidarity with our Asian American and Pacific Islander Communities
The Alliance stands in solidarity with the Asian American and Pacific Islander (AAPI) communities who have been subjected to increased violence and harassment since the beginning of the COVID-19 pandemic and stemming from structural racism. To read the statement, please click here.
To view all news and updates from the Alliance, please click here.
By The Numbers
Each number represents our work that helps create a healthier community.
12,587
Calls Received
10,664
Doctors
323,198
Members
Service Excellence
At the Alliance, good customer service is important to us. Our Alliance team of nurses, doctors, and field, claim and phone representatives and others are all working hard to help you get the care and services that you need. Please share your customer service experience with us. We want to hear from you.
To share your experience, please click here.
Nondiscrimination Notice
Discrimination is against the law. Alameda Alliance for Health (Alliance) follows State and Federal civil rights laws. The Alliance does not unlawfully discriminate, exclude people, or treat them differently because of sex, race, color, religion, ancestry, national origin, ethnic group identification, age, mental disability, physical disability, medical condition, genetic information, marital status, gender, gender identity, or sexual orientation.
To view and download the Nondiscrimination Notice, please select your preferred language:
English | Spanish | Chinese | Vietnamese| Tagalog
If you speak another language, please call:
- Alliance Member Services Department
- Monday – Friday, 8 am – 5 pm
- Phone Number: 1.510.747.4567
- Toll-Free: 1.877.932.2738
- People with hearing and speaking impairments (CRS/TTY): 711/1.800.735.2929
Help in Your Language
If you need help in a different language, please view the Language Assistance Services notice.
Report a Problem (ONLINE GRIEVANCE FORM)
Do you have a grievance or complaint with the Alliance, a provider, or with the health care or treatment you got? Please view our Grievance & Appeals page.
To view and download the GRIEVANCE FORM, please select your preferred language:
English | Spanish | Chinese | Vietnamese| Tagalog