There are some procedures and limits that may apply to the medication in our formulary.
Generic Substitutions
A generic drug works the same as a brand-name drug, but usually costs less. The Alliance has a mandatory generic program. This program promotes the use of generic options over brand-name options, when medically appropriate. If a generic drug is available and When your doctor writes you a prescription for a brand-name medication, your doctor must submit a Request for Medicare Prescription Drug Coverage Determination to the Alliance. The Alliance will review the request and will inform the doctor of the decision within 24 hours (for urgent requests) or72 hours (for non-urgent requests) from the time received.
Step Therapy
In some cases, the Alliance may require you to try a certain medication before we will cover a different medication. Your doctor can request an exception by submitting a Request for Medicare Prescription Drug Coverage Determination to the Alliance. The Alliance will review the request and will inform the doctor of the decision within 24 hours (for urgent requests) or 72 hours (for non-urgent requests) from the time received.
Partial Fill
The Alliance has the availability of prescription partial fills of approved medically necessary medications.
Quantity Limits
For certain medications, the Alliance has a limit on the number of pills we will cover. We might limit how many refills you can get, or how much of a drug you can get each time you fill your prescription. For example, if it is normally considered safe to take only one pill per day for a certain drug, we may limit coverage for your prescription to no more than one pill per day. In general, a 30-day supply is covered. If you require a medication that exceeds the limit, your doctor may submit a Request for Medicare Prescription Drug Coverage Determination to the Alliance. The Alliance will review the request and will inform the doctor of the decision within 24 hours (for urgent requests) or 72 hours (for non-urgent requests) from the time received.
Prior Authorization (PA) Process
For certain drugs, you or your doctor need to get approval from us before we will agree to cover the drug for you. This is called “prior authorization.” You or your provider may submit a Request for Medicare Prescription Drug Coverage Determination to request a medication that is not on the Alliance Medication Formulary or has restrictions. Restrictions may occur when the quantity of medication prescribed is more than the plan allows or if a medication has Step Therapy Requirements. A Medication Review Guideline (also known as criteria) has been developed for these medications and will be referenced upon receipt of your doctor’s request. The Alliance will review the request and will inform the doctor of the decision within 24 hours (for urgent requests) or 72 hours (for non-urgent requests) from the time received.
Part B vs. Part D Determinations
A drug may be covered under Medicare Part B or Part D depending upon the circumstances. Information may need to be submitted describing the use and setting of the drug to make the determination.
and setting of the drug to make the determination.
Exception Process
You or your provider may submit a Request for Medicare Prescription Drug Coverage Determination to ask for a medication that is not on the Alliance Medication Formulary or has restrictions. This request is called an exception request when the Alliance does not have a Medication Review Guideline (also known as criteria) for the medication. The exception request is reviewed on a case-by-case basis and for evidence of medical necessity. The Alliance will review the request and will inform the doctor of the decision within 24 hours (for urgent requests) or 72 hours (for non-urgent requests) from the time received.
Each outpatient prescription request will be reviewed via a PA exception request within 24 hours (for urgent requests) or 72 hours (for non-urgent requests) from the time received. Coverage determination documents will be sent to the enrollee (or their designee) and the enrollee’s prescribing provider within this time based on urgent or non-urgent status. Coverage determination documents will include information on appeal rights, procedures, and duration of coverage. If the plan fails to respond to a completed prior authorization exception request within 24 hours (for urgent requests) or 72 hours (for non-urgent requests), then the request will be approved.
Therapeutic Interchange
With your doctor’s approval, the Alliance may change the medication that your doctor originally prescribed to one that is on our formulary that is similar in effectiveness and safety.
Medication Tier
A group of prescription medication that corresponds to a specified cost-sharing tier in the health plan’s prescription medication coverage. The tier in which a prescription medication is placed determines the enrollee’s portion of the cost.
Out-of-Pocket Cost
Copayments, coinsurance, and the applicable deductible, plus all costs for health care services that are not covered by the health plan.
The Alliance provides copayments that will not be higher than the in-network pharmacy’s retail price for a prescription drug.
If you are an Alameda Alliance Wellness member, you can make an exception request online through the Alliance Member Portal or call:
Alameda Alliance Wellness Member Services Department
Seven (7) days a week, 8 am – 8 pm, including holidays
Toll-Free: 1.888.88A.DSNP (1.888.882.3767)
People with hearing and speaking impairments (CRS/TTY): 711/1.800.735.2929