We want our members to receive the best care. We have a Quality Improvement (QI) Program to help us meet this goal and to fix any problems that we find. The QI Program is designed to continuously improve the health of our members and their healthcare experience. Each year we set higher goals to improve the service we provide. Through the use of different data sources, the Alliance can measure the effectiveness of our initiatives, identify opportunities for improvement, and implement interventions designed to support our providers and members.
Provider feedback is important to the success of our QI program. If you would like to share your suggestions about our QI program, or to request more information about the Alliance’s QI Program or to request a paper copy of our detailed QI Program Description, please contact: