General Questions – Alameda Alliance for Health

Member Incentive Program

My pharmacist says my prescription is not covered under my plan. What should I do?

My pharmacist says I have to pay full price for my prescription. What should I do?

My doctor says I need a medication that is not in the Alliance Medication Formulary. What should I do?

What medications are covered?

How do I reset my Alliance Member Portal account password?

How do I create an Alliance Member Portal account?

How do I get dental care services?

How do I get eye care services?

What should I do if I have a medical emergency?

What do I do if I am temporarily outside of the Alameda County area and need medical services?

What do I need to do in order to see a specialist?

I received a medical bill from my provider, what should I do?

What will happen if I do not choose a primary care provider (PCP)?

How do I choose a primary care provider (PCP)?

How do I get a new Alliance Member ID Card?

Reasons to enroll in a health plan