2024 Alliance Dual Special Needs Plan (D-SNP) Provider Webinars

 Series 1: August 2024 |

2024 Quality Measure Highlights

CIS Measure Highlight | IMA Measure Highlight | LSC-DEV Measure Highlight | TFL-CH Measure Highlight

ABC’s of Quality Improvement

Video

Cancer Prevention Provider Education Webinar & Measure Highlights

PDF slide deck

Childhood Lead Poisoning Prevention Program (CLPP)

Video | Provider Attestation Form

Chronic Diseases Provider Education Webinar & Measure Highlights

Video | PDF slide deck | CBP Measure Highlight | GSD Measure Highlight

Enhanced Care Management and Community Supports Training

PDF slide deck

FUA/FUM Provider Education Webinar & Measure Highlights 

Video | PDF slide deck | FUA Measure Highlight | FUM Measure Highlight

Initial Health Appointment

IHA Highlight

Mental Health Training

PDF slide deck

Primary Care Provider (PCP) Hearing Screening

Video

Quality and Coding Accuracy Provider Training

PDF slide deck

W30 Provider Education Webinar & Measure Highlights 

Video | PDF slide deck | W30 Measure Highlight

WCV Provider Education Webinar & Measure Highlights

Video | PDF slide deck | WCV Measure Highlight

In order to ensure culturally responsive care, the Alliance requires providers and office staff to complete cultural sensitivity training during the new provider orientation and on a regular basis. Below are links to trainings and online resources to help prepare providers and clinic staff to meet the cultural and linguistic needs of their patients.

• Alliance Cultural Sensitivity Training slide deck covers all required content including regulations, culture, communication, immigrants, language access, disability, aging, LGBTQ, literacy, and resources. This training is updated annually.
  • Basic slide deck | Full-length slide deck
• The Office of Minority Health, US Department of Health and Human Services – Cultural Competency Continuing Education
  • Trainings, toolkits and population profiles.
  • Some programs offer CEU’s and/or require registration.
• The Healthcare Industry Collaborative Effort (HICE) – Cultural Competency and Patient Engagement
  • Provider resources for improved communication with diverse populations. Search phrase “Cultural” to find:
  • ICE C L Cultural Competency Provider Training Final
  • ICE Cultural Competency & Patient Engagement, Training Module 1.
  • Better Communication, Better Care – Provider Tools to Care for Diverse Populations.
• U.S. Department of Health and Human Services, Health Resources and Services Administration (HRSA) – Culture, Language and Health Literacy
  • Provider resources to promote effective health communication for diverse populations.
• Agency for Healthcare Research and Quality (AHRQ) – Health Literacy Resources
• The Center for Disease Control and Prevention (CDC) – Refugee Health Profiles

• Gender Spectrum – Sexual Orientation and Gender Identity (SOGI)
  • Local organization with great provider resources regarding gender identity.
• Fenway Institute – The National LGBTIA+ Health Education Center
  • Training resources.
• Lavender Seniors – Safe and Visible: Creating a Healthcare Practice Welcoming to LGBTQ+ Seniors
  • Local organization with provider resources on older LGBTQIA+ residents

Department of Health Care Services (DHCS) Medi-Cal for Kids & Teens (Early and Periodic Screening, Diagnostic and Treatment (EPSDT)) Provider Training

PDF Slide Deck | Provider Training Attestation | DHCS Provider Information | Webinar

Pathways to Safer Opioid Use

• Interactive training tool that promotes the appropriate, safe, and effective use of opioids to manage chronic pain.

• National Disability Navigator, Resource Collaborative – Population Specific Fact Sheets
• Centers for Disease Control and Prevention (CDC) – Disability Health Information for Health Care Providers

For provider resources on tobacco cessation, please visit the Alliance Tobacco Provider Guide.