Keeping Your Coverage - Alameda Alliance for Health

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Important: Every year you will need to complete a Medi-Cal Redetermination Annual Eligibility Review. Alameda County Social Services Agency will mail Medi-Cal members a packet of forms one (1) month before your redetermination date. Please complete and mail the form back to the Alameda County Social Services Agency. If you do not complete the forms, Medi-Cal may end your coverage and you will need to re-enroll with the Alliance.

Keep Your Contact Information Updated

Don’t miss important Medi-Cal information. Make sure the county has your current name, mailing address, phone number and email address. If your information has changed, you can update it online at BenefitsCal.com, or by calling 1.866.613.3777 (TTY) 1.800.660.4026. This way, the county can contact you about your Medi-Cal.

Know Your Renewal Date

Don’t miss your Medi-Cal renewal! Create or check your BenefitsCal.com account to find out your renewal date and renew your Medi-Cal on time, online. You can sign up to get text or email alerts about your case.

Check Your Mail

The county will mail you a letter about your Medi-Cal eligibility. In the past, you may have had your Medi-Cal renewed automatically. Rules recently changed and now; more Medi-Cal members will need to take action. Respond to county requests quickly to stay covered.

Complete Your Renewal Form (if you get one)

If the county needs more information to renew your Medi-Cal, they will mail you a renewal form. Submit your renewal by the due date to keep your coverage. The easiest way to submit your renewal is online through BenefitsCal.com. You can also submit your renewal information by mail, in person at your local county office, or by calling 1.866.613.3777 (TTY) 1.800.660.4026.

Get Help Completing Your Renewal

Don’t let questions stop you from renewing your Medi-Cal. Get free help completing your Medi-Cal renewal.

Enrollment Assistance Locations:

Keep Your Medi-Cal, No Matter Your Immigration Status

As of January 1, 2026, some adults are no longer able to sign up for full-scope Medi-Cal coverage based on their immigration status. If you already have Medi-Cal, you can keep your full-scope Medi-Cal coverage, but you must submit your renewal on time every year and continue to meet Medi-Cal rules, like income requirements and living in California.